Zomato Work From Home For Customer Care Executive
Zomato Released an advertisement for recruitment for the post of Customer Care Executive, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
About Zomato:
Zomato is an Indian multinational restaurant aggregator and food delivery company. It was founded by Deepinder Goyal and Pankaj Chaddah in 2008.Zomato provides information, menus and user-reviews of restaurants as well as food delivery options from partner restaurants in more than 1,000 Indian cities and towns, as of 2022–23.Zomato rivals Swiggy in food delivery and hyper local space
- Company:- Zomato
- Job Position:- Customer Care Executive.
- Experience:- freshers and Experienced both can apply.
- Job Location:- Work From Home.
- Job timings:- 8-9 hours.
- Gender:- Male & female both can apply.
- Age limit:- NA.
- Salary:- Upto 2.5 LPA
- Important Dates:-
- Application Begin:- Already Started.
- Last Date:- As Soon as possible before.
- Selection process:- Interview Based. (shortlisted candidates).
Post details | eligibility criteria | qualification | key skills.
Customer Care Executive:-
•Qualifications:- 12th Pass , undergraduate, Any Graduate
•Experience:- (Desirable).
•1-6 years of experience.
SKILLS REQUIRED:-
- Resolving problems/ concerns raised by customers on the Zomato App via chat/ phone/e-mail
- Establishing a relationship of trust with the customer, by ensuring qualitative service(empathy and efficiency, excellent communication)
- Learning the product and services offered thoroughly, so as to provide timely and efficient resolutions to issues raised
- Troubleshooting problems and seeing them through to resolution
- Escalating unresolved issues to the appropriate internal teams
Job Profile & Responsibilities for Customer Care Executive:-
People-first mindset (patient, empathetic, warm, respectful)
•Problem-solving mindset
•Flexible
•Detail-oriented (active listener)
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