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ICICI Bank News 2024: Hiring Drive for Banking Officers

ICICI Bank News 2024: Hiring Drive for Banking Officers

ICICI Bank News 2024: In the most recent ICICI Bank news for 2024, the monetary goliath has sent off a critical employing drive for Banking Officials, introducing a great chance for those looking to propel their professions in the financial area. This drive lines up with ICICI Bank’s obligation to encouraging a talented and dynamic labor force to meet the developing necessities of the financial business. Up-and-comers chose for the Financial Official job will have the valuable chance to work in different financial capabilities, adding to client assistance greatness and monetary advancement. ICICI Bank looks for people with major areas of strength for a for finance, fantastic relational abilities, and a client driven approach. The position provides a platform for professional development and the opportunity to work with a team that is determining the direction of Indian banking in the future.

About the Company: ICICI Bank is one of India’s driving confidential area banks, famous for its complete scope of banking items and administrations. With a vigorous organization of branches and ATMs the nation over, the bank has a huge presence in the Indian monetary market. ICICI Bank is known for its cutting-edge banking solutions, which include digital services and products that are focused on customers. The bank has established itself as a respected brand in the sector thanks to its dedication to excellence, ethical business practices, and sustainable banking. ICICI Bank’s emphasis on innovation driven arrangements and its vision for the eventual fate of banking positions it as a forerunner in the Indian financial scene, continually developing to meet the changing requirements of its clients and the economy.

Company Name: ICICI Bank

Official Website: ICICI

Wikipedia: ICICI Wiki

Position: Banking Officers

Degree Needed: B.E/B.Tech/B.Sc/BCA/B.Com/BBA/MBA

Passout Year: 2020/2021/2022/2023

Job Location: Indore

Salary: Best In Industry

Experience Level: 0 – 2 Years

About the role:

As a Telephone Banking Official, you get a potential chance to draw in with clients across sections and give every help expected to facilitate their financial excursion and overhauling their banking, monetary and speculation need. Telephone banking official is liable for settling client inquiries via telephone on an everyday bases offering effective support, giving clients pertinent items and administration data and strategically pitching different financial items to our current clients via telephone. To accomplish this, a thorough comprehension of the customer’s profile, demographics, banking habits, and portfolio is essential. As a result, this position will also require you to be adept at spotting sales opportunities and increasing revenue while maintaining a high NPS.

Key Qualifications & Skills:

  • Educational Qualification
    • Graduates
  • Good Communication
    • Strong communication (both oral and written) and negotiation skills and ability to articulate own point of view
    • Customer Service Skills
    • Making a customer feel valued by actively listening to customer grievances 
  • Synergize with Team
    • Willingness to work with various teams for on-ground support and deliver enablers as required
  • Proactivity
    • Address customer concerns by providing a viable solution
  • Key Responsibilities:

    • Query Resolution
      • Handling and resolving customer complaints over the phone in a timely manner 
    • Customized Solution Offering
      • Providing customers with relevant products and services to help with their suitable needs.
    • Behold our values
      • Build products that are fair to the customer and fair to the bank
    • Providing 360 degree banking
      • Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings
    • Training
      • Support bank broad training efforts to improve staff knowledge as well as continuously enhance referral results and cross selling
    • Adherence to compliance
      • Being compliant with information security norms and quality process norms

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